Frequently asked questions
Product
Every piece is plated in real 18k Yellow Gold or Rhodium/Palladium, giving it that deep, lasting shine and the feel of solid gold.
Beneath that? 925 Sterling Silver or 316L Surgical-Grade Stainless Steel—strong, durable, and built to last.
Before it reaches you, it goes through serious quality testing to make sure it holds up. This isn’t fast fashion. This is jewelry designed to turn heads.
Take care of your jewelry, and it’ll take care of your look. Here’s how to keep it shining:
- Keep it dry: Moisture is not your friend. Store your jewelry in a dust bag or a lined jewelry box when you're not wearing it.
- No chemicals: Perfume, lotion, and chlorine (yes, pools & hot tubs) can mess with the finish. Put your jewelry on after applying products.
- Store it right: Avoid tossing it in with other pieces—scratches happen. Keep each piece separate.
- Clean it up: A quick wipe with a soft polishing cloth keeps gold and vermeil pieces looking fresh.
Take care of your drip, and it’ll stay looking brand new.
It’s all in the plating. Unlike standard gold-plated jewelry, we use an extra-thick layer of real gold with a unique plating technique that gives each piece the rich look and feel of solid gold.
This means deeper shine, longer-lasting wear, and a finish that holds up. Our process goes beyond industry standards to make sure your jewelry stays looking fresh, no matter how often you wear it.
We don’t do dull. Every piece is set with top-tier Moissanite or flawless CZ stones, chosen for their fire, brilliance, and icy clarity. Our Moissanite stones hit harder than diamonds, with insane sparkle that catches light from every angle.
While other brands use cheap, lifeless stones, we only work with high-quality cuts that reflect like the real deal. Whether it’s Moissanite or CZ, expect next-level shine, luxury feel, and head-turning. Every time you step out.
ORDER + SHIPPING
- Netherlands & Belgium: €4.95 (Free for orders over €75) – Next-day delivery if ordered before 23:59.
- Germany & France: €4.95 (Free for orders over €75) – Arrives in 1-3 business days.
- Rest of Europe: €9.95 (Free for orders over €75) – Arrives in 2-5 business days.
All orders come with tracking—you’ll get an email with the details once your order ships. Delivery times are estimates and don’t include weekends or holidays.
As soon as your order is processed, you’ll get an email with tracking details from the carrier. You can also check your order status anytime by logging into your Drippy account.
We move fast, so once your order is placed, we can’t guarantee cancellations or changes. If you need to make a request, hit up our Customer Care Team , and we’ll do our best to help.
RETURNS & EXCHANGES
We want you to love your jewelry, but if it’s not quite right, you have 14 days to return or exchange it. Just head over to our Returns & Exchanges to start the process.
The details:
- Items must be unworn, in original condition, with all packaging.
- Return shipping isn’t covered, and we don’t provide return labels.
- Gifts? No problem—you can still return or exchange them.
- Custom pieces and earrings? Those can’t be returned.
Need help? Hit us up at info@drippy.amsterdam, and we’ll get you sorted.
Lifetime Warranty
We don’t do cheap, and we don’t do shortcuts. Every piece is built to last, which is why we back our Gold Plated/Vermeil jewelry with a lifetime guarantee. If there’s a real manufacturing defect, we’ll replace it—no stress, no hassle.
What’s not covered?
- Natural wear and surface scratches over time
- Fading due chemicals, or improper care
- Damage from impact, dropping, or rough handling
- Lost, stolen, or intentionally damaged items
- Stone settings affected by force or accidental damage
If something’s off and you think it’s a manufacturer’s issue, hit us up at info@drippy.amsterdam with a photo and your order number—we got you.