Need help? Email us at info@drippy.amsterdam.
Our support team is available 24/7
Answers to the most asked questions
Product & Materials
What are Drippy pieces made of?
Pieces are finished in 18K Gold PVD or White Gold (Rhodium) with a solid 925 sterling silver or 316L Stainless Steel base, depending on the item.
The exact details are listed on each product page.
Is it skin-safe?
Yes — our pieces are hypoallergenic and designed to be comfortable for everyday wear.
Can I wear it daily?
Yes — Drippy is designed to be worn daily. For each piece, wear and durability notes are listed on the product page.
Delivery
When will my order ship?
Orders are processed within 24 hours and shipped as soon as possible. You’ll receive a confirmation and tracking once it’s on the way.
Delivery times (EU)
Netherlands & Belgium: Next day
Germany: 1–2 business days
Austria: 2–4 business days
France: 2–3 business days
Rest of EU: 2–5 business days
Delivery times (NON-EU)
United States: 3-6 business days
UK: 3-6 business days
Australia: 5-9 business days
Switzerland: 5-10 business days
Rest of the world: 8-15 business days
How do I track my order?
Tracking information is provided for all orders once they have been dispatched, allowing you to follow your delivery through to arrival.
Will I pay taxes or duties?
No — all orders ship duties & taxes paid.
No surprise fees on delivery.
Returns & Exchanges
What is your return window?
You have 30 days to return or exchange your order.
Items must be unused, unaltered, and returned in original packaging.
Are returns simple?
Yes. Use the instructions on our Returns page, or contact us with your order number and we’ll point you to the right step.
Sizing & Fit
How do I choose the right size?
Each product page includes a detailed size guide to help you find your fit. If you prefer a looser fit, consider sizing up.
Between sizes?
If you’re between two sizes, go one size up for a more comfortable fit.
The Drippy Standard
What does “Shine Forever” mean?
It’s our standard: pieces are designed to be worn daily and made to keep their shine with normal wear.
Is every order gift-ready?
Yes — every piece arrives in a Drippy box + pouch, ready to gift.
Do you offer a warranty?
Yes — our warranty covers manufacturing defects. Damage caused by accidents, misuse, or normal wear over time isn’t covered. If you’re unsure, reach out — we’ll always look for a solution.
